Common Problems
Customer Review (CR) plugin collects reviews via aggregated review forms. Aggregated review forms are hosted on AWS (Amazon Web Services) infrastructure. Cu...
Tue, 5 Mar, 2019 at 8:31 PM
Your customers receive an error message "unable to verify the first certificate" when they try to submit an aggregated review form. This error...
Sun, 9 Dec, 2018 at 1:01 PM
You receive an error like "error setting certificate verify locations: CAfile: var/cw/systeam/cacert.pem CApath: /etc/ssl/certs" when trying to se...
Fri, 30 Aug, 2019 at 1:17 AM
If your web server does not have properly configured security certificates, you might receive the error "cURL error 60: SSL certificate problem: unable...
Sun, 29 Sep, 2019 at 8:08 PM
You receive an error like "PHP Fatal error: Uncaught Error: Call to undefined function curl_init()" when trying to send a test email from the plug...
Thu, 19 Dec, 2019 at 10:38 PM
After a customer submits their reviews via an aggregated review form, the form tries to transmit the reviews to your WooCommerce store. If there is an error...
Sat, 4 Jan, 2020 at 11:11 PM
One of the main feature of our plugin is to automatically schedule review reminders (invitations) for completed WooCommerce orders. If you enabled automatic...
Thu, 2 Mar, 2023 at 2:44 PM
TABLE OF CONTENTS What are File Permission Numbers? Recommended File Permissions in WordPress How to Change File Permissions on WordPress METHOD 1. Cha...
Thu, 7 Jan, 2021 at 9:56 PM
WordPress has an inbuilt debugging system that can help detect most WordPress errors. If you're having problems with your WordPress website and you'...
Sun, 26 Mar, 2023 at 10:47 PM
Our plugin supports the collection of reviews through an aggregated review form with the "Independently verified" setting. In this scenario, verif...
Fri, 2 Feb, 2024 at 12:27 AM