Our plugin helps stores to receive a lot of authentic reviews. After a customer submits an aggregated review form created by CusRev, the plugin can an email with a summary of reviews for each product in the order. The email will be sent to the email address that is specified in the Email for Notifications field in the Review Reminder template on the Emails tab of the plugin's settings.

In addition to this summarized email, the standard WordPress might also send several notification emails about new reviews (comments). The standard WordPress notifications are sent for each product, so if an order includes multiple products, WordPress will send an email per product.

These WordPress notifications can be annoying, if customers place large orders (e.g., for 15-20 products). It is possible to disable WordPress notification in the standard WordPress settings (Settings > Discussion > Email me whenever). Tick or untick checkboxes for notification emails as necessary and WordPress will stop sending an individual email about each new review.

Please bear in mind that WooCommerce reviews are based on WordPress comments. So, if you disable notification emails for reviews, it will also disable notification emails for comments on non-WooCommerce pages/posts. A possible solution to have all email notifications enabled but still keep your mailbox organized and tidy is to create an email filtering rule in your mailbox. The filtering rule can automatically move all notification emails in a special folder of your mailbox to avoid flooding the inbox with notifications.

More questions?

We hope that this tutorial was helpful. If you have any questions about the plugin, please don't hesitate to post them on our support forum or submit a ticket to our support team (available for customers with Pro licenses).